We are here to help! If you have any questions regarding your order, products, shipping, or returns, our Customer Care team is happy to assist you.

Customer Care

Email: customercare@kismerene.com
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)
Response Time: Typically within 1–2 business days

Company Address

KISMERENE HOLDINGS CO., LIMITED
Unit A17, 29th Floor, Legend Tower
7 Shing Yip Street, Kwun Tong
Kowloon, Hong Kong

Online Support

For faster support, please reach out via email or use the contact form below.
We’ll make sure your questions are addressed as quickly as possible.

For quick answers, you may also want to visit our [FAQ], where we cover common questions about orders, shipping, returns, and product care.